Everything you need to know

At LupinsteadMobileAutoSpa, we believe car care should be straightforward, flexible, and completely transparent. We skip confusing multi-tier bundles in favor of honest flat rates and personalized add-ons. Here are the answers to the questions we hear most often from Richmond drivers.

Frequently asked questions

Learn how our mobile spa operates, what to expect on service day, and how our straightforward pricing saves you time and money.

What do I need to provide when you arrive?

Currently, we require access to an exterior water spigot and a reliable electrical outlet at your location. Please note that we must work in a driveway or private parking area, as we do not detail vehicles parked on public streets for safety and quality reasons.

How does your flat-rate and custom add-on pricing work?

Instead of locking you into confusing multi-tiered packages where you pay for services you don't need, we offer a simple base flat rate for an interior, exterior, or full combination wash. From there, you can choose custom add-ons to fit your exact goals and budget.

Do you take payment upfront?

No upfront payment is required when you book your service. You can pay once the detail is completed and you have inspected your vehicle to ensure complete satisfaction.

Are you willing to travel outside of Richmond?

Yes, we are proud to serve the greater Richmond, Virginia area and are happy to travel to surrounding communities. Depending on the distance, a modest travel fee may apply.

How long does a typical detail appointment take?

Service time depends entirely on the specific job, vehicle size, and any custom add-ons you have requested. A routine maintenance clean might take an hour or two, whereas a comprehensive interior deep clean or specialized exterior treatment will require more time.

What is your policy if it rains or bad weather hits?

We stay as flexible as possible to accommodate your schedule, but high-end detailing is limited by adverse weather conditions. If rain, freezing temperatures, or high winds occur, we will gladly reschedule your appointment to the next convenient, clear day.

Do you wash boats and aircraft?

While our primary focus is road vehicles of all sizes, we evaluate specialty requests like boats and small aircraft on a case-by-case basis. Contact us with your specifications and we will let you know what we can accommodate.

How do I choose the right add-ons for my vehicle?

You can check our transparent pricing page or reach out directly. Whether you have pet hair, stubborn stains, or need leather conditioning, we will help you tailor your service without paying extra for unneeded extras.

Ready for a fresh, clean ride?

Explore our honest flat-rate prices and choose the exact detailing options you want. We bring premium care right to your driveway.